Welcome to EvoAcademy - The Home of Cisco Unified Communications Training Excellence

Telecom Project Management

Technical Project Management Training - Cisco Unified Communications

 
 
 
 
 
 
 
 
PROJECT PERFECTIONIST - Technical Project Management for UC Solutions
Overview:

"I am not really a technical person, but I want to understand the dependencies for my project..."

As the Project Manager assigned to the hottest Converged Network project by your business, its now time to deliver on the expectations set with the customer – so where does one begin?

If you are comfortable with traditional Project Management, but don't know your CUCM from your T1/E1 or simply want to better understand what the customer wants when a telecom related request arrives in your inbox (without requiring the need to engage the project engineer at each hurdle for a translation!) - then this is the class for you!

Project Perfectionist adopts a completely unique method of learning all the UC technologies - without having to become technical yourself. Understand how the various components work together, what the terms mean, what the technologies actually do (is it a box? a piece of software? or even a hosted service?) and how you as the PM can better implement the solution for your customer. We are confident that you will not only reduce project manpower costs, but you will mitigate risk for your employer whilst increasing customer satisfaction - this is a promise!

Duration:

The course duration is 5 days, Monday to Friday, 9am – 5pm and is delivered either at our training location, or onsite within your chosen office

Intended Audience:

Project Perfectionist™ has been created with years and years of professional in house experience of delivering successful converged network solutions for the enterprise markets. The course bridges the gap for all individuals who may already be certified Project Managers such as Prince®, PMP® or PMI® and provides specific expertise in delivering successful converged network projects, or specific Telecom projects

A good background in corporate structure, best practices and project planning is certainly of benefit, but candidates will certainly cover all of these in a telecom context within this course.

Course Content & Structure:

Candidates will progress through the 5 day course, focusing on and developing a full converged network project plan for the delivery of 3 real world project based scenarios and feel completely confortable with the following:

  • A product overview of all the key components of the technology suite will form an essential part of the course, with the goal not being to create a team of technical staff, but rather to understand their dependencies, and implementation requirements
  • Review the full project lifecycle, and what significance this has in regards to telecom deployments
  • 3 Full scale scenario based deployment workshops with detailed explanations and risk mitigation:

  • Scenario #1 - A comprehensive workshop on the delivery of a full scale 'Greenfield IPT solution'
  • Scenario #2 - Cisco IPT Migrations, Campus consolidations and Multi-tenant project delivery
  • Scenario #3 - SRST branch office deployments, custom integrations and major upgrade management

  • Understand international regulatory requirements for key vertical markets such as law, finance and insurance sectors
  • Develop a structured project plan with timelines and dependencies in a universal format that will ensure that nothing is overlooked or forgotten
  • Learn which expectations to set correctly with the customer, before, during and after the project
  • Understand the requirements for partner and vendor participation at critical stages of the project
  • Understand the roles, responsibilities of the project team, which resources you will require, and how to effectively manage them
  • Learn how to develop key documentation such as pre-site analysis checklists, BOM definition forms, customer acceptance criteria and customer sign off templates plus how to leverage your technical team to develop key documents such as the post installation test scripts
  • Understand the dependencies of a full telecom project so you can proactively manage and execute the project without depending on your technical staff to advise you on what needs to be done next!

This class is absolutely essential for all Telecom Project Manager responsible roles and will prove to be invaluable in delivering a full scale enterprise solution with perfection, whilst also being eligible for PM learning credits as classroom based training

Your front line teams have nurtured the customer, sold the solution that you must now deliver - get it right the first time and not only will your customer thank you for it, but your business will benefit financially by not having to go back and correct oversights - an absolute MUST for the successful delivery of all types of UC solutions!

©2011. Designed & Developed By Evolution Training Academy. All rights reserved
CCDE, CCIE, CCDP, CCIP, CCNP, CCVP, CCSP, CCDA, CCNA, CCENT, Cisco, Cisco IOS, Cisco Systems, the Cisco Systems logo, and Networking Academy are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or web site are the property of their respective owners.