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CCIE Voice V3 Blueprint Syllabus

Discover all the content that students learn during their studies for the CCIE Voice at EvoAcademy

 
  With our comprehensive approach to lectures and lab practice, students enjoy a truly unrivalled level of education unseen in conventional bootcamps - with EvoAcademy we actually teach you how its done 'ground up'. Of course our content covers the very latest V3 CCIE Voice blueprint, so you can be sure not that you will learn all you require for the CCIE Voice Lab exam itself!  
 
  If you would like to view the published Cisco Blueprint, please click here
           
EvoAcademy CCIE Voice V3 - Training Syllabus
     
FOUNDATION BOOTCAMP CONTENT   ADVANCED BOOTCAMP CONTENT
Technology Overview   Technology Overview
Class roadmap review   Review of Foundation class
Components of an IP Telephony solution   CUCM - Cisco Unified CallManager
Accessing networking components   Deep analysis of system parameters / services
Application of the OSI 7 layer model to Voice   System configurations
Common network protocols for Voice   Telephony features & applications
Voice Network Environment   Enhanced end user features (BLF, Barge etc)
Routing and switching configuration essentials   CUCM integrated Presence features
Understanding VLANs and trunking for Voice   Cisco IPMA
Understanding DHCP & options   Time based routing
Configuring the Unified network environment   Device Mobility
Server based DHCP & options   Mobility - MVA
IOS based DHCP & Options   Mobility - SNR
NTP   Troubleshooting techniques and analysis
Layer 2 port configurations   Dial-Plan / Gateways / Gatekeepers / CUBE
Troubleshooting techniques and analysis   Configuring Advanced Dial-Plans
CUCM - Cisco Unified CallManager   Class of Restriction - Line/Device method
Technical solution overview   IOS digit manipulation
CUCM architecture / Services & Options   Configuring Gateways & Gatekeepers
System configuration   Advanced gateway configurations
System navigation and structure   Trunk configuration and operation
SCCP Device registrations   H.225
SIP Device registrations   ICT
Gateway configuration and PSTN access   SIP
Basic call routing   Advanced H323 configurations
Telephony features & applications   Implementing TCL Scripts
Cisco Extension Mobility   SIP configurations
Basic end user features (DND, Hunting etc)   CUBE technology
XML services and dependencies   Call Admission Control (CAC)
Enterprise configurations   AAR Design and implementation
Troubleshooting techniques and analysis   Advanced gatekeeper international routing
Dial-Plan / Gateways / Gatekeepers   Configuring Cisco Unified Border Element
Understanding Voice Protocols   Configuring Dial-Plans
H323 principles   IOS Class Of Restriction
MGCP principles   Advanced dial-plan manipulation
SIP principles   Advanced global dial-plan considerations
Configuring Gateways & Gatekeepers   Scalable dial-plan considerations
Voice interfaces   Local Route Group concepts & configuration
Implementing Fractional T1/E1 (PRI/CAS)   Global Normalisation concepts & configuration
MGCP manual configuration   Troubleshooting techniques and analysis
Configuring H323 gateways   CUCME - Cisco Unified CallManager Express
Understanding & Configuring basic gatekeepers   Advanced CME configurations
Configuring Dial-Plans   B-ACD configuration & scripting
Call routing redundancy techniques   Troubleshooting techniques and analysis
Class of Service - Standard method   CUE - Cisco Unity Express
Basic digit manipulation   Advanced IOS configurations
Configuring Basic Gatekeepers   Advanced CUE integration options
Troubleshooting techniques and analysis   Expert CME/CUE deployment scenarios
CUCME - Cisco Unified CallManager Express   Troubleshooting techniques and analysis
Technical solution overview   Survivable Remote Site Telephony (SRST)
System File management   SRST enhanced IOS configurations
Web administration and configuration   Voicemail connectivity
IOS administration and configuration   Enhanced features and services
SCCP configuration and operation   Enhanced redundancy
SIP configuration and operation   Media resource design and configuration
Troubleshooting techniques and analysis   Customising media resources
CUE - Cisco Unity Express   Troubleshooting techniques and analysis
Technical solution overview   Media Resource Management & Codec Selection
Web administration and configuration   Advanced Codec design and implementation
CUE integration & configuration   Implementing multicast media resources
Troubleshooting techniques and analysis   Troubleshooting techniques and analysis
Survivable Remote Site Telephony (SRST)   CUC - Cisco Unity Connection
Technical solution overview   System configurations
Standard SRST operation and configurations   Interview handlers
Troubleshooting techniques and analysis   Schedules & time of day routing
Media Resource Management & Codec Selection   Services and parameters
Understanding Media Resources   Nested call handlers
Transcoders   Advanced solutions to complex requests
Conference Bridges and variations   Troubleshooting techniques and analysis
Media Termination Points   CUCCX - Cisco Unified Contact Center Express
CUCM based media resources & configuration   Advanced scripting, variables and parameters
IOS based media resources & configuration   Using media resources effectively
Understanding Voice Codecs   Troubleshooting techniques and analysis
Troubleshooting techniques and analysis   CUPS - Cisco Unified Presence Server
CUC - Cisco Unity Connection   Presence architecture / Services & Options
Technical solution overview   CUPS integration with CUCM
Unity architecture / Services & Options   Deskphone configuration and operation
Integration with CUCM   Softphone configuration and operation
End user configurations and features    Voicemail configuration and operation
System configurations   IPPM configuration and operation
Basic call handlers   System diagnostics
Call routing & rules   Troubleshooting techniques and analysis
Troubleshooting techniques and analysis   Quality of Service (QoS)
CUCCX - Cisco Unified Contact Center Express   Configuring Quality of Service for Voice
UCCX architecture / Services & Options   Concepts and goals
Technical solution overview   LAN based QoS
Integrating CUCCX with CUCM   WAN based QoS
Custom Prompt management   Enterprise End-to-End QoS for Voice
Modifying default scripts and customisation   RSVP
Using default scripts and basic operation   Troubleshooting techniques and analysis
Troubleshooting techniques and analysis    
 
Cisco CCIE Voice V3 Blueprint
   
1 Implement and Troubleshoot Campus Infrastructure and Services
1.01 VLAN
1.02 DHCP
1.03 TFTP
1.04 NTP
2 Implement and Troubleshoot CUCM Endpoints
2.01 CUCM SCCP Endpoints
2.02 CUCM SIP Endpoints
3 Implement and Troubleshoot CUCME Endpoints
3.01 CUCME SCCP Endpoints
3.02 CUCME SIP Endpoints
4 Implement and Troubleshoot Voice Gateways
4.01 T1/E1 PRI
4.02 T1/E1 CAS
4.03 H.323
4.04 MGCP
4.05 SIP
4.06 H.323 RAS
4.07 IP-IP Gateway/CUBE
5 Implement and Troubleshoot Call Routing Policies
5.01 Route Patterns and Dial-peers
5.02 Digit Manipulations and Translations
5.03 Class of Services
5.04 Route Selection Preference and Redundancy
5.05 Mobility and Single Number Reach
6 Implement and Troubleshoot High Availability Features
6.01 SRST
6.02 AAR
7 Implement and Troubleshoot Media Resources
7.01 CODEC Selection and Flexibility
7.02 Conference Bridges
7.03 Transcoder
7.04 Music-on-hold
7.05 Media Resources Preference and Redundancy
7.06 Other CUCM Media Resources
8 Implement and Troubleshoot Supplementary Services
8.01 Call Park
8.02 Call Pickup
8.03 Barge
8.04 Callback
8.05 Other Supplementary Services
9 Implement and Troubleshoot Other CUCM Voice Applications
9.01 Extension Mobility
9.02 IPMA
9.03 Other CUCM Voice Applications
10 Implement and Troubleshoot QoS and CAC
10.01 L2/L3 Traffic Classifications and Policing
10.02 L2/L3 Queuing Mechanisms
10.03 L2 LFI
10.04 RSVP
10.05 Call Admission Control
11 Implement and Troubleshoot Messaging
11.01 Cisco Unity Connection
11.02 Cisco Unity Express
11.03 Call Handling and Routing
12 Implement and Troubleshoot Cisco Unified Contact Center Express
12.01 Advanced Configuration
12.02 Script Customization
12.03 Redundancy
13 Implement and Troubleshoot Cisco Unified Presence
13.01 CUCM Presence
13.02 Cisco Unified Presence Server Integration
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